Privacy Policy

Last updated: 20 July 2026

BurryCo respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website or contact us about our services.

1. Who we are

BurryCo provides property maintenance, renovation, project management and handyman services.

For the purposes of UK data protection law, BurryCo is responsible for the personal information collected through this website.

Business name: BurryCo
Location: Calne, Wiltshire
Email address: services@burryco.com
Telephone number: 07769 220616

2. Information we may collect

We may collect personal information that you provide to us, including:

• Your name

• Your email address

• Your telephone number

• Your address or project location

• Information about the work or services you are enquiring about

• Photographs, documents or other information you choose to send us

• Records of correspondence between you and BurryCo

We may also collect limited technical information when you use our website, such as your IP address, browser type, device information and details about how you use the website.

3. How we collect your information

We may collect information when you:

• Complete a contact or enquiry form

• Contact us by email, telephone, social media or another messaging service

• Request a quotation

• Enter into an agreement with us for work or services

• Visit and interact with our website

4. How we use your information

We may use your personal information to:

• Respond to your enquiry

• Discuss, assess or quote for proposed work

• Arrange appointments or site visits

• Provide the services you have requested

• Manage our relationship and communication with you

• Process payments and maintain business and accounting records

• Meet our legal, tax and regulatory obligations

• Protect our business and prevent fraud

• Improve our website and services

5. Our lawful bases

Under UK data protection law, we must have a lawful reason for using your personal information.

Depending on the circumstances, we may process your information because:

• It is necessary to take steps at your request before entering into a contract

• It is necessary to fulfil a contract with you

• We have a legal obligation to retain or use certain information

• It is in our legitimate interests to operate, protect and improve our business

• You have given your consent, where consent is required

Where we rely on your consent, you may withdraw it at any time by contacting us.

6. Sharing your information

We do not sell or rent your personal information.

We may share information where reasonably necessary with trusted third parties, including:

• Subcontractors, tradespeople or suppliers involved in your project

• Website, email and IT service providers

• Accountants, bookkeepers or professional advisers

• Payment service providers

• Insurers

• Government authorities, regulators or law enforcement bodies where legally required

We will only share the information needed for the relevant purpose and expect third parties to handle it securely and lawfully.

7. International data transfers

Some service providers used by our website, email system or other software may store or process information outside the United Kingdom.

Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with UK data protection law.

8. How long we keep your information

We will generally retain personal information collected through enquiries and correspondence for up to 24 months from the date of our last communication with you.

Information relating to completed work, payments, quotations, contracts and accounting records may need to be retained for longer where required for legal, tax, insurance or legitimate business purposes.

We will not retain personal information for longer than reasonably necessary.

9. How we protect your information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. Your data protection rights

Depending on the circumstances, you may have the right to:

• Ask for a copy of the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your information

• Ask us to restrict how your information is used

• Object to certain uses of your information

• Request the transfer of your information

• Withdraw consent where we rely on consent

Some of these rights may be subject to legal limitations.

To exercise your rights, please contact us at services@burryco.com.

11. Cookies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and improve the visitor experience.

Where required, non-essential cookies will not be placed on your device without your consent. You can accept, reject or manage cookies through the cookie banner or your browser settings.

Further details about the cookies used on this website should be provided within our Cookie Policy or cookie preferences tool.

12. Third-party links

Our website may contain links to third-party websites, social media platforms or external services.

We are not responsible for the content, security or privacy practices of those websites. We recommend reviewing the privacy policy of any external website you visit.

13. Complaints

Please contact us first if you have concerns about how we use your personal information, and we will try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

14. Changes to this policy

We may update this Privacy Policy occasionally to reflect changes to our website, services or legal obligations.

The latest version will be published on this page with the date it was last updated.

15. Contact us

For questions about this Privacy Policy or how we handle your personal information, please contact:

BurryCo
Calne, Wiltshire
Email: services@burryco.com
Telephone: 07769 220616